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How can we help?
Our Hours & Contact Information
Contact Details
Text/SMS: (440) 248-7627
Chat Via: WhatsApp
You can reach us via text/SMS, our online Chat, and WhatsApp during the business hours specified below. If you do call, you will get our voicemail and we will get back to you via phone within 24-48 hours. Text, Email or WhatsApp is the fastest way to contact us.
Business Hours
Monday - Friday: 11:00 am - 5:00 pm Pacific Time
Saturday & Sunday: Closed
During Summer, we sometimes close on one Friday each month!
Even if we are closed, you can always order online 24 hours a day, 7 days a week.
Please read our announcement banner: When on vacation, we will leave our site open to orders and note the time we are gone and the expected resume date for shipping. Orders are processed and shipped in the order received during any vacation break.
We are not open, nor process orders on the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Day Before Thanksgiving
Thanksgiving Day
Christmas Eve
Christmas Day
New Year's Eve
New Year's Day
*We close on December 23rd each year and resume processing and shipping on January 2nd, or the weekday immediately following this date.
